Claims Submission Form
At Sugar Bee Edibles, we are committed to providing high-quality products and ensuring a positive customer experience. If you have received a damaged, defective, incorrect, or missing item, please complete this Claim Submission Form within 5 days of receiving your order to initiate a resolution.
Claim Submission Process:
Submit Your Request: Complete this form with your order details (within 5 days of receipt), a description of the issue, and attach clear photos of the affected product (if applicable).
Review & Approval: Our team will review your claim within 2-3 business days and determine the best course of action.
Resolution: If your claim is approved, we will offer a replacement, or store credit, or refund as applicable. If a return is required, we will provide shipping instructions.
Please find our claim submission form here: